Using Chatter

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Chatter is now available from the InSite Home page and from the Details pages for Incidents, Problems, and Changes. On the InSite Home page, Chatter appears in the top left corner. On the Details pages, Chatter appears below the accordions in the top right corner.

Chatter enables you leave messages for others who are working with the same records that you are and to read messages that they leave. It enables all who work with the record to be up to date with goings on and informed of activity related to the record which does not fit into any of the fields contained within the record.

Chatter enables you to attach files and links to the messages that you leave.

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